HELPme

An image of a smartphone displaying the homepage of the HELPme app.

Albemarle County Public Schools uses the HELPme app as it's 24/7 student support system. Whether a student is facing bullying, needs help with food or shelter or is facing a personal challenge, they can report it in the app anonymously and receive support.

HELPme provides three options for reporting a need:

  • GET RESOURCES is a safe space for users to explore essential needs and wellness resources at their own pace. It provides a confidential way to connect with local resources, ensuring privacy and dignity for those seeking assistance.
     
  • CRISIS TEXT LINE provides users with immediate mental health support. With a network of 27,000+ trained crisis counselors, users can text with a counselor (day or night), making sure no one feels isolated in their time of need. Counselors are available 24/7, 365 days of the year.
     
  • ASK FOR HELP is an anonymous communication channel between users and designated school personnel. It allows users to request help directly from their school without the pressure of disclosing their identity. Users may also request help for a friend or family member.

The app can be downloaded in the Google Play Store to the Apple App Store.

Learn more about HELPme

How to Use the HELPme App