For immediate support, call the Service Desk directly at x15004 or 434-975-9444. Faculty and staff may also email ServiceDesk@k12albemarle.org to open a ticket.
The Following Apps are Supported by the County Government
- Frontline Absence Management – Contact Human Resources.
- If you need assistance accessing or using Frontline, please contact your HR representative. You may reach them at (434) 296-5827.
- Greenshades - User Guide
- Kronos - Time and Attendance Sharepoint Site
- The Time and Attendance Sharepoint site is an excellent resource for staff.
- If you have further questions or need support, please email firstname.lastname@example.org.
- Microsoft Dynamics Great Plains - Contact County IT
- If you have issues with your Great Plains account or software, contact email@example.com or call (434) 296-5895.
- TalentEd - please contact your HR representative at (434) 296-5827 for support.
- ADP - ADP's support page
- If you forgot your username or password, visit the ADP support page for assistance.