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Support

For immediate support call the Service Desk directly at x15004 or 434-975-9444. Faculty and staff may also email ServiceDesk@k12albemarle.org to open a ticket.

Parent/Guardian ticket Staff/Student ticket

Featured Links

The Following Apps are Supported by the County Government

  • Frontline Absence Management – Contact Human Resources.
    • If you need assistance accessing or using Frontline, please contact your HR representative. You may reach them at (434) 296-5827.
  • Greenshades - User Guide 
  • Kronos - Time and Attendance Sharepoint Site
    • The Time and Attendance Sharepoint site is an excellent resource for staff.
    • If you have further questions or need support, please email time@k12albemarle.org
  • Microsoft Dynamics Great Plains - Contact County IT
    • If you have issues with your Great Plains account or software, contact HelpDesk@albemarle.org or call (434) 296-5895.
  • TalentEd - please contact your HR representative at (434) 296-5827 for support.