BrightArrow Support

BrightArrow logo: black lettering on white background

Login Options

PowerSchool Admin LoginBrightArrow Web Login

Note: When logging in through the web interface, use your ACPS credentials, entering your full k12albemarle.org email address for the Username.

Download the Mobile App
BrightArrow Mobile app logo

BrightArrow Mobile 2.1
Apple App Store | Google Play Store

Video Tutorials for Administrators

Get started here! The following video tutorials are organized by task and in recommended viewing order. Just click on the task you want to learn and watch the corresponding video.

Best Practices

Get Help

How-To & Technical Support

For assistance with using BrightArrow, or if you experience technical issues, please reach out to your school's Learning Technology Integrator (LTI). If your LTI is unavailable, or if you serve a department, please email SIS Support or call the Service Desk at 434-975-9444 (IP ext. 15004).

Hint: For more support options, including a phone number for 24/7 tech support, expand the Help Info tab in BrightArrow.

Content Support

For guidance on message content, your communications plan, or best practices, please contact the Communications team (specifically, Phil Giaramita, Helen Dunn, or Jennifer Butler).

BrightArrow Templates

If you have a need or desire to use templates within BrightArrow (for school newsletters, for example), please email Web Support for assistance.

Leadership Team Presentation (August 4, 2022)