Albemarle County Public Schools uses an Electronic School Notification System (ESNS) to share important information with parents/guardians, employees, and students* through voice, email and text messaging. Currently, the school division partners with a company called BrightArrow to deliver these messages. This system is used to send general information as well as emergency alerts:
General (non-emergency) messages might announce, for example, a school schedule change due to inclement weather, a late school bus, an important school event or activity, or a student absence.
Emergency messages are sent in the event of an early closing decision made during the school day or a crisis situation at a school.
*At this time, students are eligible to receive email messages only, and only through their ACPS email address.
Parents/guardians have the opportunity to sign up for electronic notifications (including voice, email and/or text messages) when they initially register their child for school and at the beginning of each school year when they review the registration and contact information on file for their child. You may also enroll to receive electronic notifications or update your contact preferences at any time by contacting your child's school.
For more information about our BrightArrow ESNS, including how to enroll, how to opt in to text messages, helpful tips, how to get help when you need it, and more, please visit our BrightArrow Support for Families web page.
If you have questions, please contact your child's school. If you need support, please call the ACPS Service Desk at 434-975-9444, Monday-Friday, 7:30 a.m. to 5 p.m.
If You Are Receiving Voice Messages in Error
If you do not have a child in Albemarle County Public Schools and/or you are receiving voice messages in error, please call 434-974-5777 and choose Option 2 to have your phone number removed from our system.
When employees enroll in the Electronic School Notification System, they enable the school division to immediately notify them in the event of an emergency or to contact them regarding important school division information, including school schedule changes due to inclement weather.
New employees may register to receive electronic notifications, and existing employees may edit their contact preferences in our system by using the school division's web-based update tool (ACPS login required):