Our Mission

Working together as a team, we will end the predictive value of race, class, gender, and special capacities for our children’s success through high quality teaching and learning for all. We seek to build relationships with families and communities to ensure that every student succeeds. We will know every student.

Our Mission

Electronic School Notification System

Albemarle County Public Schools (ACPS) uses an Electronic School Notification System (ESNS) to communicate essential updates to parents, guardians, employees and students. This system, powered by BrightArrow, delivers messages via voice, email, and text.

The ESNS is used for both general and emergency notifications:

General messages may include announcements about school schedule changes due to weather, late buses, important events, or student absences.
Emergency messages are sent for urgent matters, such as early school closures during the day or crisis situations.

Note: Currently, students can only receive email notifications, and only through their ACPS email address.

Parents/Guardians
Employees

Parents/Guardians

Engaging Families Through BrightArrow

How We Use BrightArrow for Family Communications

ACPS uses BrightArrow to send important information to families via voice, email, and text messages. Designed for one-way communication, this system delivers both division-level and school-level updates, such as:

School closings and delays
Community survey invitations
Attendance notices
School events and newsletters
Emergency alerts

Enrollment Process for Families

Parents and guardians can sign up for electronic notifications during their child’s initial school registration or at the start of each school year during the registration verification process, when they have the opportunity to review and update registration and contact information. They can also enroll or update their contact preferences anytime by reaching out to their child’s school.

More Information

For more information about how we use BrightArrow, how to enroll, how to opt in to text messages, helpful tips, and more, please visit our BrightArrow Support for Families web page. If you have questions, please contact your child's school. If you need support, please call the ACPS Service Desk at 434-975-9444, Monday-Friday, 7:30 a.m. to 5 p.m.

If You Are Receiving Voice Messages in Error

If you do not have a child in Albemarle County Public Schools and/or you are receiving voice messages in error, please call 434-974-5777 and choose Option 2 to have your phone number removed from our system.

Employees

Engaging Employees Through BrightArrow

Stay Informed and Connected: Sign Up for ACPS Electronic Notifications

When you enroll in the Electronic School Notification System (ESNS), you ensure that you’re the first to know about important updates from ACPS. Whether it’s an emergency alert or a school schedule change due to inclement weather, you’ll receive notifications quickly and conveniently via voice, email, and text messaging. Your ACPS email address is automatically enrolled, but you can also add a personal email address and up to two phone numbers for additional voice and text alerts.

Our Partner: BrightArrow

ACPS partners with BrightArrow to deliver these essential notifications, ensuring our school community stays connected and informed.

How to Enroll or Update Your Preferences

New Employees: Register to start receiving notifications.
Existing Employees: Review your contact preferences to make sure you’re getting information the way you prefer.

To get started, simply log in to our Electronic School Notification System update tool with your ACPS credentials.

Enroll or update your contact preferences

If you have difficulty accessing the update tool or need assistance, please contact the Service Desk at 434-975-9444 or email ServiceDesk@k12albemarle.org.